WHAT can be returned? We want you to be happy with your purchase thats why we offer a 30 returns policy*. If you are having difficulty with your purhase or feel its not correct, please get in contact with us first, you never know there may be something we can advise from our many years of experience that will assist you.
If you've received an item was sent in error please contact us to ensure we send the correct to you item quick smart.
*items that cannot be returned? Items that cannot be returned are Sprayer components which have been used or have come into contact with chemical, PTO and or engine driven pumps & Complete Spray units.
When do items need to be returned by?
Please get in contact with us firstly to let us know you want to return your purchase, we accept returns of most items within 30 Days.
What detail should I include with my return?
When returning an item please advise your original purchase detail, most items can be returned through the post, we recomend sending with tracking detail for your own security.
Shipping for returns?
You will need to pay for return shipping unless the item being returned was wrongly sent in which case THE Co-op will arrange and pay all freight costs fro the item being returned.
Can I exchange or get a refund?
We offer money back or credit to the same value, many times its just an error in purchasing the item and the correct item can be sent in replacement.
As a consumer you have legal rights which we honor an respect you can view these rights at https://www.consumer.vic.gov.au/products-and-services/refunds-repairs-and-returns